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  • Where is Nyoka Candles made?
    Nyoka Candles are hand poured in London
  • What kind of wax/materials do you use to make your candles?
    At Nyoka Home, our candles are individually hand-poured using a blend of vegan soy wax, which are eco-friendly and non-toxic. We use high quality cotton wicks and fragrance oils that have been tested to ensure a clean and long lasting burn time.
  • What happens if my package gets lost?
    Once we ship your package, it now falls under the liability of the courier, and sometimes there may be issues that are beyond our control. If you have any questions or updates about your package, please contact the shipping service, we will always provide you with tracking information. If your package has not arrived within 20 days of your order date, feel free to get in touch with us, and we'll do our best to help.
  • What If I made a mistake with my shipping address?
    If you realize that you have entered an incorrect shipping address, please inform us immediately within 24 hours to ensure that we can make the necessary changes before your order is shipped. However, if the order has already been shipped, we are not responsible for missing orders sent to incorrect or undeliverable addresses provided by the customers.
  • How do I get in touch?
    You can get in touch via email at
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